Accessibility Commitment at Blackwall Flowers

Our Promise to Accessibility

At Blackwall Flowers, we believe that everyone should have the opportunity to experience the joy of sending and receiving beautiful floral arrangements. Our ongoing commitment to accessibility reflects our dedication to providing all Blackwall customers with an equal and seamless online experience. We strive to ensure that ordering Blackwall Flowers online is convenient and barrier-free for everyone, regardless of ability.

Web Content Accessibility Guidelines (WCAG) 2.1 AA Compliance

Our website has been designed and developed in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, at the AA level of compliance. These internationally recognized standards are designed to make web content more accessible for people with disabilities, as well as improve overall usability for all visitors. By adhering to WCAG 2.1 AA, we aim to reduce obstacles that might prevent users from comfortably browsing, selecting, and ordering Blackwall Flowers from our online store.

Screen Reader Compatibility

We recognize the importance of compatibility with assistive technologies. Our website is regularly tested to ensure it works smoothly with popular screen readers and other assistive tools. Clear headings, descriptive alt text, logical navigation, and properly labeled form fields are just a few of the steps we've taken to empower users who rely on screen readers to access our products and services.

High Contrast and Readable Design

To make browsing and shopping more comfortable for users with visual impairments, our website features a high contrast color scheme between backgrounds and text. We use legible fonts, adequate spacing, and clear visual cues to guide customers easily through every stage of the online ordering process. Our aim is to support all Blackwall customers in discovering and purchasing Blackwall Flowers, no matter their individual needs or preferences.

Feedback and Contact for Accessibility Issues

We are committed to constant improvement and welcome feedback from our customers to help us maintain and enhance the accessibility of our website. If you encounter any difficulties or have suggestions regarding your experience, our team wants to hear from you. Please contact us through our website's contact form. We will do our best to address your concerns as quickly as possible and ensure that every Blackwall customer can order Blackwall Flowers with ease.

Continual Improvement

Accessibility is a journey. We regularly review our website and digital services, updating and improving features to stay current with new accessibility standards and user needs. Our long-term goal is to ensure that Blackwall Flowers remains an inviting and accessible space for every customer, today and in the future.

Our Commitment to Every Customer

Making our website accessible means making sure all members of the Blackwall community can enjoy hassle-free, dignified access to Blackwall Flowers. We are dedicated to offering a digital experience that meets a variety of needs, empowering every customer to share and celebrate life's moments with our flowers.